At C. Moshay Photography, we understand that the booking and appointment process can sometimes be overwhelming. That's why we strive to make it as seamless as possible. To help you through this process, we have compiled a list of frequently asked questions that we hope will address any concerns you may have. If you have any additional questions please don't hesitate to contact us. We look forward to working with you!
What happens if it rains?
I will monitor the weather forecast, if the session is impacted by the weather it may be rescheduled or moved to a studio session to accommodate the session.
Is the retainer fee refundable?
The retainer fee is non-refundable. Under certain circumstances the retainer can be transferred for a one-time reschedule.
When is the final payment due?
The balance is due and must be paid 72 hours before the appointment date
What time should I arrive for the appointment?
We highly encourage clients to arrive 15-20 minutes early to have full advantage of shooting for the duration of the booked appointment.
What is required to book an appointment?
For all bookings there is a 50% retainer fee required to secure your desired session or event date.
What is your cancellation policy?
We understand that sometimes unexpected events can occur, we just ask that you notify us in advance if you need to reschedule or cancel your appointment. There is a one-time reschedule allowed and the retainer will be applied to the new booking.
How do I book an appointment?
The process is simple and can be done online by clicking the "Book Now" button. You will select the desired photography service and follow the prompts to complete your booking.
What should I expect during the photography session?
Our experienced photographer will guide you through the process and ensure that you feel confident and at ease. We also encourage you to bring any props or clothing items that you would like to incorporate into your photos.
CLIENTS FREQUENTLY ASKED QUESTIONS
let's book your session today!